I purchased Bejeweled or Bejeweled HD but am now seeing ads in the game.
Bejeweled for iPhone/iPod Touch and Bejeweled HD for iPad are now free apps. If you download the free version, you will see intermittent advertisements, and you will have the option to remove the ads. If you previously purchased the app, third-party ads should not appear in the game.
However, if you deleted the app at some point after purchasing, or if you are installing the app on a new device, you may be seeing ads when you run the game. We can help!
If there is a backup of your device on iCloud or your PC (via iTunes) that was made prior to your deleting the app, you could simply restore that backup in order to recover the purchased version of the game.
If you do not have a backup available to restore to, please click Contact Us below. We will ask that you provide the receipt from your original purchase of Bejeweled or Bejeweled HD. Your receipt details from all past purchases can be found in iTunes.
We will be more than happy to assist with recovering your purchased game!
To unlock the full version of the game on your device, simply follow these steps:
1. Open the device's Settings app, and scroll down to the bottom of the list
2. Select "Bejeweled" and look for "Promotions"
3. On the right, tap "Redeem Code"
4. Close the Settings Menu by tapping your Home button
5. Launch Bejeweled
6. A box labelled "Enter Code" will appear over the game
7. Enter your Code and tap "OK"
Please come visit us again at www.popcap.com!
Dana
PopCap Customer Support
http://www.popcap.com/
